I received my set of hearing aids the end of January. This is the second company I have purchased from and highly suggest them.
As other reviews above claimed of pain in the ear canal and beeping while in the canal. I found in my situation the tips provided were in my opinion too thin and the tip too close to the end of the tip of the hearing aid itself.
I tried an experiment to replace their rubber tip with those of earphone tips i find comfortable and it worked. the size and softness molded to my ear canal and the tip of the hearing aid was protected not to touch anything causing the beeping sound.
I totally enjoy their product now.
Bob Molak